Terms of Use
In short
The rules for using Vidico, in plain language. Before buying credits, please read the “Refunds” section in particular.
Last updated:
Contents
These terms are the agreement between you and [Registered company name] (“Vidico”, “we”) for the use of the Vidico website, studio and editor. By creating an account or using the service you accept these terms and our Privacy Policy. If you do not agree with them, please do not use the service.
01The service#
Vidico is an AI video-editing platform. You choose an edit style, answer a few questions about your video and upload the raw footage; the Vidico AI engine prepares the edited video. You can then download it, or change it in the online editor and export a new version.
Results are made by an AI engine. We aim for the quality of a professional editor, but a result can contain mistakes (for example in captions or the spelling of names). Please review your video before you publish it.
02Your account#
- You sign in to Vidico with your mobile number and a one-time code sent by SMS. Each account belongs to one person or one business.
- The information you provide must be accurate. You are responsible for everything done with your account; protect your phone and never share your sign-in code.
- You must be at least 18 years old, or use Vidico with the permission and supervision of a legal guardian.
- If you think someone has accessed your account without permission, tell us right away.
03Acceptable use#
You are responsible for the content you upload and the results you publish. By uploading a file you confirm that:
- you own it or have permission to use it, including the image and voice of anyone who appears in it and any music, images and trademarks it contains;
- using it on Vidico does not infringe anyone else’s rights.
You may not use Vidico to:
- create or publish content that breaks the laws of the Islamic Republic of Iran;
- infringe other people’s copyright, trademarks or privacy;
- defame, harass or threaten anyone, spread hatred or encourage violence;
- make sexually explicit content, or anything that harms or endangers children;
- deceive or impersonate, including pretending to be someone else or making misleading videos of other people;
- disrupt the service, gain unauthorised access, reverse-engineer it, or use it in an automated or bulk way without our permission;
- sell or hand over your account, credits or edit passes to others.
If these rules are broken we may remove the content, decline to make the edit, or suspend the account. Credits spent in these cases are not returned.
04Credits and plans#
- Edits on Vidico are paid for with credits. Credits are bought as Basic, Pro or Advanced plans, each offered monthly (30 days) or quarterly (90 days).
- Each plan is a one-off payment through the Zarinpal gateway and does not renew automatically. The plan’s credits are added to your account as soon as the payment is verified, and the plan’s features stay active until the end of its period. Credits left at the end of the period stay in your account.
- With credits you buy a single-use pass for a style and edit tier; each pass is for editing one video. Your first edit is free, under the conditions shown on the site when you use it.
- Prices are shown in Toman and include VAT and any other statutory charges; you are never charged more than the price shown.
- Credits cannot be transferred to another account or exchanged for cash, and are not refundable except as described under “Refunds”.
- We may change prices or plans; changes do not affect plans and credits you have already bought.
05Refunds#
Failed edits
If the Vidico engine cannot complete an edit, its pass or credits go back to your account automatically; you don’t need to ask. If an export from the editor fails, the free revision it used is returned too.
Cancelling a plan purchase
If you change your mind about a plan, you can ask for a refund by emailing support@example.com within 7 days of payment, as long as you have not used any of that plan’s credits. The amount is returned to the card you paid with within 7 working days of the request being approved, and the plan’s credits are removed from your account.
What is not refundable
Apart from the cases in this section, credits and plan payments are not refundable. This includes credits spent on edits, plans bought more than 7 days ago, and the unused part of a plan whose credits have partly been used.
Payment errors
If money left your bank account but the payment was not verified and no credits were added, your bank returns it automatically within 72 hours. If it has not come back after that, send the transaction reference to support@example.com and we will follow it up.
If a result is not what you expected
Use the edit’s two free revisions. If an edit is unusable because of a technical problem on Vidico’s side, contact support and we will review your case.
06Revisions#
Every edit includes two free revisions. A revision means changing the edit in the editor and exporting a new version; each new export uses one revision, while saving your changes in the editor does not.
Once both revisions are used, editing the same video again needs a new pass.
07Content ownership and intellectual property#
- The videos and files you upload are yours, and so is the edited video, to the extent of your rights in the original content.
- By uploading content you give Vidico a non-exclusive, limited permission to store, process (including through AI processing services) and display it, only to provide the service to you. This permission ends when you delete the content or your account.
- Vidico will not publish your content or results, or use them as samples, without your permission.
- The Vidico engine, styles, templates, editor, site design and the Vidico name and logo belong to Vidico or its licensors. Music, sound effects and graphic elements that Vidico uses in an edit are provided for use in that video only, and may not be published or sold separately.
08Availability#
We work to keep Vidico available at all times, but the service may be unavailable for a while because of maintenance, updates, internet disruptions or problems with services it depends on. Delivery times for edits are estimates and are not guaranteed.
We may change or retire features or styles. If a style is retired, you can still use its unused passes or get their credits back.
Please keep your own copy of results that matter to you.
09Limitation of liability#
Vidico is provided as is. To the extent the law allows:
- Vidico is not liable for indirect losses, such as lost profits, lost opportunities or damage to reputation;
- Vidico is not responsible for content you upload or publish, or for the consequences of publishing it;
- Vidico’s total liability to you for any claim is limited to the amount you paid Vidico in the three months before that claim.
Nothing in these terms takes away consumer rights that the law guarantees and that cannot be waived.
10Suspension and closing your account#
You can delete your account at any time from your profile page. Deleting it also removes any remaining credits; if you bought a plan in the last 7 days and have not used it, ask for a refund before deleting your account.
If you break these terms we may limit your access or suspend or close your account. Except for serious breaches or legal requirements, we will tell you before we do.
11Changes to these terms#
We may update these terms. The date at the top shows the latest change, and we will tell you about significant changes on the site or by SMS before they take effect. Continuing to use Vidico after they take effect means you accept them. Changes do not affect purchases you have already made.
12Governing law and disputes#
These terms are governed by the laws of the Islamic Republic of Iran. If a dispute arises, please contact support first; we will try to settle it amicably. If that does not resolve it, the competent courts of Tehran have jurisdiction.
These terms are written in Persian; this English version is provided for convenience, and the Persian text prevails if the two differ.
13Contact us#
For any question about these terms, email support@example.com or use any of the channels on our contact page.